Same-day delivery within the key cities for perishable goods is now available. Within two (2) days for non-perishable goods for address located in key cities and within seven (7) days for address located in remote areas. If there's a delay or undelivered package of item/s the Buyer will be notified immediately through text or email.
Delivery time, same day delivery, minimum of two (2) business days to thirty (30) business days depending on where the product will come from. (Local or International)
Upon delivery of item/s the Buyer will also be notified of tracking number so that Buyer can view over internet to check the status of the package or item/s.
Exchange of Items
In case the item/s is available, Buyer can exchange the item/s and shall be delivered subject to shipping charges by both parties, Buyer and Seller.
In case the Buyer opted to apply for merchandise credit it shall be applied as well to save shipping charges on the side of the Buyer.
In case of non-availability of the item/s the Seller shall inform Buyer and the Seller will refund the payment or to credit the payment for the next purchase.
The Seller shall inform the Buyer for the item/s ordered if available or not, and Seller shall inform Buyer for confirmation of orders.
Order cut off shall be 12nn same day. If order is placed on 12:01pm, all transaction/s shall be considered on the next day and shall be treated on the next day.
All inquiries shall be entertained through chat, text or email from 9am to 5pm Manila Time in excess to 5:01pm Buyer's inquiry shall be answered on the next business/working day.
In case there's an adjustment to shipping fee due to actual shipping charges by the Logistic company, the Seller will contact the Buyer through text or email to inform and advice the Buyer to pay the additional charges first, before commencement of the delivery.
***Shipping rates and delivery will be updated soon. As ECQ continues, we only accept orders for delivery within certain areas.
For more information to get in touch with us through the following:
Sun / Viber: +639226287015
For Product Returns send your item with original packaging to this address:
P.O. Box 319 2600 Baguio City, Philippines
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