Terms and conditions of use

Payment through pay-pal only 
If you don't have paypal account apply one to paypal.com 

Shipping Rates Varies based on weight 
0.01kg to 0.99 P165.00 
1.0kg to 1.99kgs P180.00 
2.0kgs to 2.99kgs P295.00 
3.0kgs to 3.99kgs P460.00 
4.0kgs to 4.99kgs P830.00 
5.0kgs to 19.99kgs P1650.00
Note: Shipping rates and deliveries: Philippines only 

Return of Items 
Return of items due to defects will be immediately accommodated subject to refund or return of the same items at specific date set forth by the seller. Shipping fee will be shouldered by both parties buyer and seller. 

In case the item is no longer available for exchange; money back refund subject to deduction due interbank deposit. 

Exchange of Items 
In case the item is available exchange of items will be applied subject to shipping charges by both parties, buyer/seller. 

Merchandise Credit 
In case the buyer opted to choose voluntarily to apply for merchandise credit it will be applied as well to save shipping charges on the side of the buyer. 

In case of non-availability of the items the buyer has the right to cancel and to refund or to credit the payment for the next purchase. 

The seller has the right to inform the buyer that the item ordered are available and inform buyer for confirmation of orders. 

In case of price increase by the time the buyer already bought the item. The buyer are exempt from price increase. In case the buyer place the order after price increase take place the buyer will pay the new amount. Any changes in prices the seller will inform the buyer before commencement of delivery. 

In case there's an adjustment to shipping charges due to overweight of items to specific shipping capacity package that the buyer chose; the seller will contact buyer through email, mobile or landline to inform and advice the buyer to pay the adjustment first before commencement of the delivery. 

Order Cut-off
Order cut off shall be 12nn of the same day will be consider as the baseline date or day for the countdown of delivery of orders. If order is placed on 1201pm the order baseline date or day will be treated on the next day as the basis day or date for counting days/time of delivery. 

Office time 
Your inquiry will be entertained via email or sms or viber from 9am to 5pm Manila Time in excess to 501pm your inquiry will be entertained on the next day office hours. 

Delivery time 
Delivery time set on 5 business days maximum. 

It is better to set a standard waiting time for delivery than when the item delivered less than the expected time it's to customer's surprise. Usually if there's a problem in delivery the customer will be notified immediately via communication channels (email, sms, viber). 

Upon delivery of items the buyer will also notified of logistic tracking number that they can conveniently view to the url given to check the update where the package and or items is located. 

Note: Delivery only within Philippine territory only.

For more information don't hesitate to get in touch with us through the following:

Sun / Viber: +639226287015
eMail: sales@pandelil.com

For Product Returns send your item with original packaging at your own logistic expense to:
05 Sta Rosa de Lima St., Bagong Ilog, Pasig City 1600

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